Companies - Software, call centre, helpdesk - Singapore

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Software, call centre, helpdesk
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OPUS IT Services Pte Ltd

OPUS IT Services Pte Ltd is the leading IT services and solutions provider in Singapore since 1997. As a major service partner of IBM Singapore Pte Ltd, OPUS offers a wide range of premier IT services and solutions with best-of-breed processes and technologies. The 3 main key business focus of OPUS are: IT Services, Customer Care & Support Centre Outsourcing, Enterprise Network-Integration Solutions IT Services - Provides IT outsourcing services for companies to free-up vital resources with network of helpdesk, call centres and on-site support services - Delivers desktop management services(DMS) with end-to-end desktop management solution software and services support for companiesto increase operational efficiency - Provides managed services where IT services are tailored to pre-defined service levels enabling IT environments to be streamlined with infrastructure professionally managed by OPUS - With help desk services, OPUS provides end user and IT helpdesk support to organizations. Which include network management, asset management, second level call management and account service management - Offers managed security services designed to assist organizations inestablishing the right level of security and reliability to support their e-business initiatives from a services platform Customer Care & Support Centre Outsourcing - Manages and operates after-market support services - OPUS has successfully managed authorized service centres for equipment manufacturers to streamline resource and operational efficiency - Currently manages services centres for IBM/Lenovo, etc. Enterprise Network-Integration Solutions - Provides network systems-integration to enhance companies IT connectivity - Partners with the industry's best-of-breed network products to deliver superior solutions for companies - Core network infrastructure solution covers all forms of networks ie.LAN/WAN/WLAN, IP telephony, network design & management, consultancy, etc. - Access solutions to enable information connectivity via various broadband wireless technologies like WiMax, Free Space Optics, xSDL, etc. - Exceptional IT security solutions that provides network security & forensics, host security, application security, and data security while still maximizing network performance - Physical security solutions that provides surveillance, access control, and intrusion detection over IP with integration of IP CCTV, biometrics, recording devices, etc.

  • Information technology (IT) and Internet
  • Servers (computing)
  • Servers, network...
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